How to Process Orders from AliExpress

How to Process Orders from AliExpress

How to Process Orders from AliExpress


This guide explains how to fulfill customer orders by sending them to AliExpress through your WordPress admin panel.

Prerequisites

Before you can process orders, ensure you have:

  • Administrator access to your WordPress site
  • An active AliExpress account
  • Connected your AliExpress account to the plugin (one-time setup)

Step-by-Step Order Processing

1. Navigate to Orders

Log into your WordPress admin panel and go to Ready Made Stores → Orders. You'll see a list of all customer orders with their current status.

2. Select an Order

Click on any order with a "Paid" status to open the order details page. Here you'll see:

  • Customer information and delivery address
  • Products ordered with quantities and variations
  • Payment details and order totals

3. Review Order Information

Before processing, verify:

  • The delivery address is complete and accurate
  • Phone number includes country code (required by AliExpress)
  • All products show their AliExpress product IDs
  • Product variations (size, color) are correctly displayed

4. Connect to AliExpress (First Time Only)

If you haven't connected your AliExpress account:

  • Click the "Order from AliExpress" button
  • When prompted, click "Connect AliExpress Account"
  • Log into your AliExpress account in the popup window
  • Authorize the connection
  • The window will close automatically when complete

5. Place the Order

Once connected:

  • Click "Order from AliExpress" button
  • The system will automatically:
    • Add all products to your AliExpress cart
    • Fill in the customer's shipping address
    • Apply the selected shipping method
    • Add a dropshipping note to exclude invoices/promotional materials
  • Review the order on AliExpress if needed
  • Complete the payment on AliExpress

6. Order Confirmation

After successful placement:

  • The order status automatically updates to "Processing"
  • AliExpress order IDs are saved for each product
  • An activity log entry is created
  • The "Order from AliExpress" button disappears

7. Tracking Information

Once AliExpress ships the items:

  • Click "Get tracking IDs" to retrieve tracking numbers
  • Tracking information is automatically saved to the order
  • You can then send tracking details to your customer

Tips for Success

  • Address Issues: If an address seems incomplete, contact the customer before ordering
  • Phone Numbers: Always ensure phone numbers include country codes
  • Bulk Orders: Process multiple orders by opening each in a new tab
  • Failed Orders: If an order fails, check that all products are still available on AliExpress

Troubleshooting

If you encounter issues:

  • Ensure your AliExpress account is still connected (check user profile)
  • Verify products haven't been removed from AliExpress
  • Check that shipping is available to the customer's country
  • For connection issues, try disconnecting and reconnecting your AliExpress account

    • Related Articles

    • Step 2: How To Process Orders

      Step 2: How To Process Orders When you receive an order, you will need to process it so that your customer receives the product/s they ordered. To learn how to process orders, please see these guides: ...
    • Processing Orders

      Please note! In order to process your orders, you need to be registered with AliExpress and have your own AliExpress customer account. You can register here. It is optional to authorize your wordpress website in Alidropship Chrome Extension to place ...
    • Orders (Full Guide)

      Orders (Full Guide) To see your 'Orders', from the store dashboard go to: > Orders From within this page you can see all the customers who placed an 'Order' with you and their status will be pooled at the top in various categories for quick and easy ...
    • Import Products from AliExpress

      NOTE! You need to check: If you are using the latest version of AliDropship: https://alidropship.com/updates-plugin. If your site's default currency, the default database currency, and the currency on AliExpress are the same! Step 1. Install ...
    • Tracking orders

      Tracking Orders With the Tracking section, you can get a detailed information on order tracking and manage tracking details. Please keep in mind that Tracking displays only for orders that were already placed on AliExpress and got Order IDs. To get ...